Shipping policy

Shipping Policy

We’re excited to get your order to you! Here’s what you can expect when shopping with us:

Processing Time: Orders are processed and shipped within 1-3 business days. Occasionally during busy periods or holidays, it may take longer.  If you have a question about your shipping time, please reach out to us!  You’ll receive a confirmation email once your order has shipped. 

Shipping Rates: Shipping rates are calculated at checkout based on your location and selected shipping method.

Delivery Time: Shipping times vary based on location and the carrier. Standard shipping typically takes 3-7 business days within the United States, while international orders may take longer.

International Shipping: At this time, we do not offer international shipping.  We can only ship orders to United States addresses.  We apologize for the inconvenience!

Order Tracking: Once your order ships, you'll receive a tracking number via email, so you can follow your package’s journey.

Lost or Delayed Packages: If your package is lost or delayed, please contact us and we’ll work with the carrier to resolve the issue as quickly as possible.

Live Plants - while we do carry live plants in store, we are not set up to ship them!  If you wish to purchase a live plant online, please choose store pickup as your delivery option. 

If you have any questions about shipping, feel free to reach out to us at howdy@thesanmarket.com. We’re here to help!